ESTIA PROPERTY CARE
$199 USD / month
12-month service agreement · billed monthly
YOUR RENTALS, OUR LOCAL CARE
Designed for owners who manage their own rentals and want a trusted local presence to prepare their property, coordinate services and follow up between stays.
WHAT'S INCLUDED
ESTIA app access
Access reports, photos, service updates and relevant property information wherever you are.
Pre-arrival property check
We check cleanliness, presentation and essential supplies before your guests arrive.
Post-departure inspections
We check your property after guests leave and report visible damage, missing items or maintenance concerns.
Cleaning coordination & quality checks
We schedule cleaning around your reservations and verify that home is ready for the nest stay. Cleaning fees are charged separately.
Consumables management
Choose your preferred consumables from the list available in the ESTIA app. We monitor supplies and arrange replenishment based on your selections. Purchases are billed separately.
ADDITIONAL SUPPORT
Maintenance & repair coordination
We can coordinate local contractors, schedule work, arrange property access and follow up on maintenance or repairs. Coordination time and related on-site visits are charged separately, as are contractor fees and materials. Costs are presented for your approval before work begins.
HOW WE WORK TOGETHER
You manage your listing, pricing and guest communications. Simply invite your ESTIA contact as a co-host on Airbnb, with access to your booking calendar, so we can coordinate the on-site services included in your plan. For bookings made outside Airbnb, share the details through the ESTIA app. Your reports, photos and updates stay together in the ESTIA app, so you always know what’s happening at your property.
Even from afar, it’s like being there.
Property inventory & guest acknowledgment
We maintain an inventory specific to your unit. At check=in, guests sign an inventory checklist confirming that all listed items are present and in working order, with aby discrepancies noted. This provides a reference for the post-departure inspection.
Local bill payment management
Management of property-related bills or accounts requiring local or on-site payment. Bill amounts remain payable by the owner.
Monthly property report
A summary of your property's condition, completed services and any matters requiring your attention.
Monthly turnover allowance
Includes up to 3 guest turnovers per month. Each turnover covers a pre-arrival check and post-departure inspection. Additional turnovers: $50 USD each.
Optional guest services & additional visits
Make your guests’ stay more comfortable with optional services such as airport transfers, breakfast baskets, late-arrival essentials and baby equipment.
At the owner’s request, ESTIA can also arrange extra on-site visits to check a concern, assist during a guest’s stay.
These services are subject to availability and charged separately, including any applicable purchases, travel and coordination time. Costs are confirmed with you in advance.
